Refund policy

REFUNDS:

My mission is to make you happy and more than satisfied with your purchase, if you are unhappy with your item you have 30 days to return for a full refund, minus the shipping cost. Item must be returned in its original condition. Buyer is responsible for shipping fee to return. Returns should be addressed to

Creative Roots Studio, 924 Highland Ave, Herkimer NY 13350

If your items is damaged or breaks within 30 days of order, I will replace at no cost. If damage occurs after 30 days, I will replace or fix your item for a small fee

*** This does NOT apply to custom made orders.***