Shipping policy

SHIPPING POLICY:

HOW LONG DOES IT TAKE TO PROCESS MY ORDER:

Please allow 2-4 days for creation & processing. Every item is made by human hands and human hearts. I know my customers value the quality and care they receive. Quality, Consistency, and Sustainability are very important to me.

***If you require expedited processing, please reach out, in most cases I will do my best to fulfill your request.

***Made to order or Custom requests vary***

SHIPPING & DELIVERY:

We ship from New York to all domestic locations. Unfortunately, at this time we do not offer international shipping.

FREE LOCAL DELIVERY within 20 miles of 13350

$5.00 flat rate shipping on orders of $40 or more.

HOW DO I CHECK THE STATUS OF MY ORDER:

Once your order is placed and processed you will receive an email with tracking information. Once the order has left the studio, you must track the order via USPS. If you have not received an email within 4 days of your order, please email info@creativerootsshop.com. I will be happy to assist you.